All orders placed before 12pm EST Monday through Friday will ship same day. Orders placed after 12pm Monday through Friday EST will ship next day. Orders placed on Saturday or Sunday will ship first thing Monday morning. If you have an event or need an item for a specific date, please let me know prior to ordering by emailing me at firstname.lastname@example.org
If you choose to pay with PayPal direct check, your item will ship when the check clears in 3-5 business days.
REFUNDS + EXCHANGES
If an item does not meet your expectations or arrives damaged, I will glady issue you a refund, minus the shipping cost. I will ask that you return the item to me, with a shipping label provided by me. The return shipping cost is your responsibility, and will be deducted from your refund amount.
If you would like to exchange a product, return shipping and shipping costs for the new item will be at your expense.
These policies are subject to change at anytime, at my discretion. As always, if you have any questions or concerns please feel free to contact me directly!